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FAQs

Frequently Asked

Questions

The internet is filled with an overwhelming amount of information that is hard for new businesses and experienced ones to understand. This page was set up to ease that confusion.

When you’re having a website created for your business, a lot of questions run through your mind. One of the most common one is “How should it look like?”. This and other questions will be answered in this section.

Common Queries and Questions

  1. What is a Domain name ?
  2. What is a Web hosting?

Domain names are the building blocks of online business. Knowing the basic ins and outs of domain names is a must for any online business owner.
Web hosting forms the most technical part of any online business. Understanding the underlying principles is a necessity for the savvy online business owner.

We love What we do

FAQs

What prices are our services?

Check our plans in the Pricing page to know about our rates. If you need custom work done, get in touch with us for more information.

What is our refund policy?

If we miss on an agreed deadline, we hold ourselves fully responsible for not being able to deliver as agreed.

What payments methods do we accept?

We accept payments through PayPal.

What delivery options do we offer?

We provide email notification and project management milestone notification to keep you updated.

What support options are available?

We provide support through our ticket system, as well as email and phone.

What additional services are available?

Some of our additional services include branding, offline marketing and virtual identity.

Who are our partners?

We have partnered with SiteGround and Gandi to deliver the best solutions for you.

What languages do we offer support in?

We provide support in the English language.

What job opportunities are available?

We are looking continually for freelance workers with various skills. Send your resume, relevant work samples and anything else that will make you stand out.

FAQ didn’t solve your problem?

Get direct access to the team via phone, email or live chat.

If the answers you’re looking for isn’t provided in this FAQ, know that there are other ways to get in touch with us to obtain the information you need. First, you can contact us through the phone and have a representative answer any query you might have. You can also send us an email, and we’ll get back to you the information you seek. Lastly, we have a support ticket you can use if the other methods in case you find it difficult to reach us through the other options mentioned here.